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This forum is staffed by Samsung employees, but as we have seen in the past, often the most helpful answers come from CNET forum members themselves so please don't consider this just a Q and A with Samsung. This is a CNET forum and Samsung is here to be part of the conversation. Hi, Samsung just released a new firmware update (3001.1) - never done a firmware update for my new TV (which I heart bigtime) - and I wanted to update it, and I followed the upgrade steps on the PDF on the support page where I downloaded the firmware.but when the TV searches the USB stick for the firmware update it says nothing is on there.

I have a 32lg3000 TV, can this be hacked to use usb port as a. Firmware only for this models listed below, dont flash it if your tv is not listed.

Anybody have any ideas how to make it work/been successful? A samsung support rep emailed me earlier in the week because I asked about the previous update (2002.0 - which was the latest until today) to find out what firmware update does and he said 'This firmware update will add codecs and also ensure the best reception.' - so assuming 3001.1 does that and more I really want to get it updated. Have been having issues with certain types of MKV videos (not playing/not even seeing them on external drive for example), so I want to get the most functionality out of the TV. Hi HDTech, Thanks for looking into this thread. Yes I did that - I read the firmware update instructions on the Samsung New Zealand Support page for my TV thoroughly. I rung Samsung New Zealand (where I am) and they are stumped too, but looking into it.

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Is it possible the firmware update is broken/doesn't work on all? I haven't yet heard anyone say 'I updated to 3001.1 and it worked fine'. Just to get this out of the way: 1. I went to the correct region and correct page for the support for my TV. The firmware update directs to a global link for Samsung, so it's not something wrong with a local version of the Firmware EXE. I am very technically competent. It's not a question of 'has he done it wrong' - it just isn't.

I have followed the instructions to the letter and walked through the steps on the phone with Samsung Support - I know I am doing it right. I am not angry at all, I love my TV, it would just be great to get the full functionality out of it, that's all.

Like I said, anyone had any success with the 3001.1 firmware update? Thanks, Ben p.s.

Why does it only have to be an executable install? I have a Mac and a Windows 7 laptop, so I did it on the Win7 laptop, but I am smart enough to extract a ZIP file correctly as are most power video users like me. I have been a video professional for over 10 years, most people who would be utilising the Media 2.0 functionality of your great Series-C sets are pretty savvy as I can tell by reading some of the archives of this forum. _Please_ don't think I am angry. I am just an direct kinda guy (read: abrupt S.O.B.), that's all.

B-is-r, I didn't perceive this as angry at all. Well thought out and explained, I thought. I'll be happy to bump this back up, but here's what I do know. The service center in your region will be able to address this more directly than I will be able to.

Region only here, so I'm somewhat limited). If the set is under warranty, it's likely that it can be serviced if it's not working properly.

If you have a new firmware update (newer than the current version), then it should install. You noted that you haven't seen anyone from NZ who has loaded it. Have you seen any posts that said that people tried to update it in your region and it didn't work? If you have links from NZ boards that indicate this, I'd be curious to see. My recommendation would be to opt for a service on the set to see if they can send someone out to either figure out why it's not installing, or repair the unit so that it can install. I don't want to be viewed as 'passing you off' either, but they can help more than I can.